Please see helpful tips below to resolve the issues you may be experiencing.
Problem: I cannot see my final Questionnaire
SOLUTION - To see the final Questionnaire, you must complete the mandatory course survey. In the Questionnaire section click on course survey, complete it and an access code will be presented to you. Copy and paste this code into the specified field. The final Questionnaire will now be visible.
Problem: I did the survey, but never got the access code
SOLUTION - The access code populates toward the end of the course survey after you've answered all questions. After the access code populates, you'll enter it in to a specified field. If you get to the end of the survey and do not see it, please capture a screenshot of what you're seeing and create a support ticket at the bottom of this page.
Problem: I earned an NP for my course survey - will it affect my course grade / what does that mean?
SOLUTION - Completing the mandatory course survey will not impact your grade.
In the Blackboard system, when anything is incomplete or not passed, the system assigns a score of NP (or no pass). When you earn an NP for the survey, it simply means that you did not complete the survey and enter the access code as directed.
The access code populates toward the end of the course survey after you've answered all questions. After the access code populates, you'll enter it in to a specified field. If you get to the end of the survey and do not see it, please send a screenshot of what you're seeing.