Campus closures

GIA Education (online and Carlsbad) will be closed on Monday, June 12, 2023 for an in-service day. Student support services and instruction assistance will be unavailable. Normal operations will resume on Tuesday, June 13, 2023.

How to Login from a Mobile/Tablet

To login, click the user icon  at the top of the page and the username and password fields will appear. 


New Students - Reset Password Link

After your application is accepted, you will be sent an email with your username (e.g. TTEST001) and a temporary link to reset your password. When you receive this email, click on the link to create your password and set-up three security questions. If this link has expired, follow the instructions below. 


Temporary Link Expired?

Click on the "Activate My New Account" link on this page and then:

1. Enter your last name, birth date, and GIA student ID number (e.g. 111111111)
2. Create and confirm your password
3. Set up three security questions – questions and answers must be unique. Be sure to remember the answers to your security questions; if you happen to forget your password, answering the three security questions would allow you to reset your My GIA Student Portal password.

Submit Support Request Form

Call Education Service Desk
Monday-Friday,  7:30am - 4:30pm PST
+1 760 603 4350 or
+1 800 421 7250 ext 4350
(Toll-free in US and CANADA)


Windows 7 and higher, Mac OSX 10.11 and higher

Mac iOS 10 and higher or Android 4.2 and higher

Recommended Browsers: Chrome 63 and later, Firefox 57 and later 

Other Supported Browsers: Safari 12 and later (Mac only), Edge 42 and later

JavaScript enabled, cookies allowed, and pop-up blockers disabled