My GIA Education Portal

Login Assistance

Get help using 'Login Assistance'

How to Login from a Mobile Device or Tablet

Click on the user icon login logo at the top of the page. Enter your username and password and click Login. 

 

New Students - Reset Password Link

After your application is accepted, you will be sent an email with your username (e.g. TTEST001) and a temporary link to reset your password. When you receive this email, click on the link to create your password and set-up three security questions. If this link has expired, follow the instructions below. 

 

Temporary Link Expired?

Click on the "Activate My New Account" link on this page and then:

1. Enter your last name, birth date, and GIA student ID number (e.g. 111111111)
2. Create and confirm your password
3. Set up three security questions – questions and answers must be unique. Be sure to remember the answers to your security questions; if you happen to forget your password, answering the three security questions would allow you to reset your My GIA Student Portal password.

Technical Support

Get help using 'Technical Support'

Campus Closure Announcement

The Carlsbad and New York campuses and laboratory locations will be closed on the following dates:

  • Monday, December 23, 2024 through Friday, December 27, 2024.  Regular business hours will resume on Monday, December 30, 2024. 
  • Wednesday, January 1, 2025. Regular business hours will resume on Thursday, January 2nd, 2025. 

Warmest wishes to you and your families for a happy and safe holiday season.

Submit Support Request - CLICK LINK
https://www.gia.edu/education-support

or
 
Call Education Service Desk
+1 760 603 4350 | +1 800 421 7250 ext. 4350
(Toll-free in U.S. and Canada)
All support requests processed
Monday-Friday,  7:30am - 4:30pm PST

System Requirements

Get help using 'System Requirements'

To access the My GIA Education Portal and the Blackboard LMS, students are required to have a valid email address that is not shared with others (for security purposes). Students must also have access to a computer, tablet or mobile device with a stable Internet connection with the following recommended system requirements. 

Processor for PC
Intel® or AMD processor; 1.8GHz or faster processor

Processor for Mac
M1-M3 Apple Silicon processor

Tablets and mobile devices
Most recent version of iOS or Android

Operating system for PC
Windows 11 (64 bit), Windows 10 (64 bit) version 22H2 or later

Operating system for Mac
macOS v12, macOS v13, or macOS v14 (Sonoma)

RAM
8GB of RAM

Hard disk space
1.5 GB of available hard-disk space for English and other languages

Monitor resolution
1024x768 screen resolution

Browser for PC
Latest version of Firefox, Chrome, Edge, or Safari

Browser for Mac
Latest version of Safari or Google Chrome

Although the recommended system requirements will offer the best My GIA Education Portal 
and the Blackboard LMS experience, the systems can operate with the following minimum operating systems:

Operating system for PC
Windows 8 or higher

Operating system for Mac
MacOS 11 or higher

Note: Support for Windows 8.1 and earlier, as well as macOS 11 and earlier, is no longer available.